Elora has been with the ICE team as Showroom Manager since April 2019. Elora has over 10 years of customer service experience, with a growing knowledge and admiration for Marketing.
She received a Bachelor of Arts degree in English Literature, with an emphasis in Writing and a Minor in Spanish from Cal State University San Marcos in 2012.
In her most recent previous roles, Elora worked for a company out of Oceanside, CA called Cal-Mil, which is a family owned and operated business that designs and manufactures products for the food and hospitality industry. There, Elora was the Customer Service Team Lead for four years, and then transitioned to the Marketing department as their Brand Marketing Specialist for her last two years. Even after the transition, she still remained very involved with the customer service department, leading weekly product training sessions and helping the customer service team answer any inquiries or questions.
As showroom manager, Elora takes part in various tasks, including accounting, event support, marketing & social media maintenance, and more.
Outside of work, Elora enjoys spending time with her family; her son, Rory, husband, Alex and her two dogs, Bones & Mimi. Elora lives in North County San Diego.